client experience

A winning experience that wows

Success starts with a great client experience. That's why vMOX is 100% focused on enterprise mobility - and you. Find peace of mind, greater control and superior outcomes in a relationship you can count on.

Start a conversation Onboarding with vMOX

I love the response time from your staff. They are always willing to help and get any issues resolved and questions answered.

Audrey T.

Our account management is excellent. Also, I feel like I am always getting a great deal with vMOX.

Ken M.

He is an amazing rep! Very knowledgeable, professional, and overall, just an awesome rep. Communication skills were excellent!

Jeffrey P.

If I could give her a 10, you better believe I would! Look up above and beyond in the dictionary and you will see her picture!

Quincy

Very good support. One of the most knowledgeable people that I have talked to. Very good communication skills… and patient”

Jason N.

client success

Personalized, seamless interactions

At vMOX, your geographically-aligned team has the right skills, knowledge, education and experience to service you at the highest level. Get the expert help you want to evolve your business, develop sound mobile strategies, and draw out additional value from our solutions.

With our customer-centric culture, you see a high-touch consultative approach to your success. The result is impactful outcomes based on your own unique business goals.

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Ingredients for a great experience

There's nothing worse than sensing you're not a priority. At vMOX, we genuinely care about our clients and take service seriously. While our technology makes us stand out, we know your experiences are what makes you stay. Here are the key ingredients that complete the recipe for a great client experience at vMOX.

Advocacy

Don't settle for less than you deserve. Discover a culture and mindset that puts you (not profits) first. Your needs are met at every stage and your voice is heard when it counts the most.

Competence

Trusted and independent advice at your disposal - from mobile devices to providers, service offerings, the latest trends and wireless best practices.

Data literacy

Advanced data analytics so you can tailor your mobile strategies, improve business performance and better predict user needs and preferences.

Omnichannel communications

Support across voice, email and web channels for a unified client experience. Strengthen adoption at every new release with timely training and frequent communications.

Responsiveness

We know your time is valuable. Get regular account reviews to stay on track, proactive order management to avoid delays and quick attention on billing inquiries to make sure we get it right for you - and fast.

Strategic alliance

You need a strategic partner to help you drive growth, maintain a competitive advantage and keep wireless costs low. At vMOX, you find creative solutions to tough mobility problems and ways to draw out maximum value from our solutions.

Discover your untapped potential

You can't solve many problems with old, stale solutions. Learn why vMOX is the fresh alternative to legacy telecom or wireless expense management (TEM / WEM) providers.

No outside investors or debt. In an industry where M&A is common, vMOX has no outside investors which ensures a stable environment where clients and employees are prioritized before profits. You don't have to constantly worry about changes to your mobility platform, pricing or people. Our decisions and investments are based on what is best for clients and our employees, and serve the company in the long-term.
Deep mobility expertise. As a specialist, our team is able to focus our time and attention with no distractions. Our specialized wireless knowledge allows us to quickly react to market changes and deliver best-in-class mobility solutions that meet all enterprise needs – and then some.
True value and accurate returns. vMOX only reports actual savings realized, not projected. You can shared true value and accurate return with financial managers and budget holders for improved decision-making.
Purpose-built technology for the real world. Since Day 1, vMOX has developed our own technology as a single platform and roadmap with no migrations. Real tools are used to deliver business outcomes at a much faster pace with less errors. There are no spreadsheets or manual work — only patented technology, complete system integrations, automated processes and granular data.
Strong data protection. Cybersecurity is a top priority for many companies and the field is constantly evolving. It’s only right that we apply and impose the same strict standards and data security controls that you do internally. As one of the few ISO/IEC 27001:2013 certified vendors in the industry, our company-wide dedication to the highest level of internal security and compliance means you don't have to compromise security for value.