As the type and number of mobile devices that employees have and use grows, businesses have asked for more support – and we’ve listened. Today we’re excited to announce the expansion of vMOX’s logistics services with a new module specifically for WiFi-only devices.
You can now easily manage and support your non-cellular devices, as well as other connected devices, together inside a single platform. The new module enables you to purchase WiFi-only devices in bulk and automate the device collection like a standard carrier purchase. Allowing businesses to gain visibility and control over mobile inventory and spend, mitigate risks, and increase operational efficiencies.
Unique Challenges of Supporting WiFi-Only Devices and How vMOX Can Help
The costs and complexity of enterprise mobility programs continue to rise. Without expert help, you will likely find that managing and supporting WiFi-only devices introduces unique challenges at different stages in the lifecycle.
Here are a few examples:
It’s important to have a unified location for all mobility assets, regardless of cellular radio capabilities. As an administrator you can now quickly review all assets and ensure each employee is provisioned appropriately. Even better - leveraging the vMOX APIs, you can integrate your existing IT asset management platform into the vMOX ecosystem to get real-time updates on non-cellular device ownership and status.
Dealing with end-of-life management for WiFi-only devices can be clunky and slow. With this module, you can easily and quickly generate an automated return label to ship the old WiFi-only device back to the vMOX logistics center for grading and repurposing or recycling.
Don’t forget about technical support. IT service desk or helpdesk teams must be knowledgeable and able to answer specific questions regarding non-cellular devices. vMOX teams are trained and ready to assist.
Modern enterprise mobility management is constantly evolving. It’s important that you have the right partner and solutions that can support all your connected devices – not just smartphones.
Get started by scheduling a live product demonstration with a vMOX expert today.